Jobs›Customer Care, Delhi

Customer Care Executive

Shree Trading Company · Delhi
PayPay not listed
WhereDelhi
TypeFulltime
Posted12 Oct4 days ago, via Indeed
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
About this job
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
Pay
₹20,000.00 - ₹25,000.00 per month
Work Location
In person

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