Telecalling Executive

Contact customers to follow up on pending AMC fees, membership dues, and other outstanding payments. Persuade customers to clear overdue payments through professional communication and negotiation. Make regular follow-up calls and remind customers of payment deadlines. Handle customer queries, payment objections, and complaints professionally. Maintain accurate records of collections, pending dues, and promised payment dates. Achieve daily, weekly, and monthly collection targets assigned by management. Coordinate with the team and management to resolve payment-related issues. Prepare daily collection reports and provide updates on recovery performance. Ensure timely collection of payments while maintaining positive customer relationships. Follow company policies and ethical recovery practices.