Hiring 12 Fresher | US Voice Process | Salk Lake Kolkata

Vertex Global · Kolkata

Freshers welcome

Pay₹27,000a month, as listed

WhereKolkataWest Bengal

TypeFull timeFreshers welcome

Posted12 OctYesterday, via SimplyHired

Kaam checked

Open to freshers: no experience asked for

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

Skills they list12 named

Inbound customer enquiry call handlingPhone communicationClient enquiry handlingInbound voiceEnglish12th PassBusiness etiquetteClient servicesClient communication skillsProfessional phone etiquetteCommunication skillsClient interaction via phone calls

About this job

Customer Support Executive - International E-commerce Voice Process | Salt Lake, Sector V, Kolkata, West Bengal

Hiring Customer Support Executives for an international e-commerce voice process in Kolkata. Candidates with excellent English communication skills are encouraged to apply. Freshers who have completed their 12th standard are eligible.

Job Responsibilities

Handle customer queries through voice calls and provide appropriate assistance.

Communicate professionally in English with international customers.

Understand customer concerns and provide accurate information and solutions.

Follow company guidelines and maintain service quality standards.

Eligibility Criteria

Minimum qualification is 12th pass.

Freshers are welcome to apply.

Excellent English communication skills are required.

Candidates must be based in Kolkata or nearby locations.

Immediate joiners only.

Candidates must be comfortable working evening, night and graveyard shifts.

Planned leave will not be permitted during the first 90 days, except weekly offs.

Salary and Benefits

CTC: Rs. 27,000 per month
In-hand salary: Rs. 22,300 per month
Statutory bonus: Rs. 2,800, as applicable

Working Schedule

Five working days per week.

Rotational shifts.

Shift duration is 9.5 hours, scheduled between 4:00 PM and 10:30 AM.

Weekly offs will be provided as per the shift schedule.

Interview Process

HR interview

Typing assessment on a desktop or computer

Manager interview

Language assessment

All interview rounds will be conducted at the office. Candidates must be available to attend the interview in person.

Only local candidates who can attend the office interview and join immediately should apply.

Pay: ₹27,000.00 per month

Benefits

Cell phone reimbursement

Commuter assistance

Flexible schedule

Health insurance

Life insurance

Paid sick time

Paid time off

Provident Fund

Application Question(s)

Kindly provide your 10-digit mobile number for phone call interview without country code or spaces (Example: 9810198101).

Work Location: In person

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