Customer Service Representative

Job Responsibilities

Handle incoming customer calls and basic inquiries professionally.

Understand customer queries and transfer/divert calls to the appropriate department or employee.

Maintain clear and polite communication with customers in English.

Provide basic support and ensure a smooth customer experience.

Requirements

Good communication skills in English (spoken and understood clearly).

Ability to understand customer concerns and identify the correct point of contact.

Comfortable working in night shifts.

Basic computer knowledge and phone etiquette.

Positive attitude, willingness to learn, and good listening skills.

Freshers can apply.

Preferred Skills

Strong interpersonal and communication abilities.

Quick learner with problem-solving mindset.

Ability to stay calm and professional during calls.

Pay

₹18,000.00 - ₹25,000.00 per month

Work Location

In person