Front Desk Executive

Tele Caller

Front Office Executive Roles also has been applied

Lead Follow-Up

Each Lead has to follow up at least 5 times

Types of leads

Digital Marketing

Walkin

Tele Calling

Unjoined Clients

Lead Generation & Prospecting

Initiate outbound calls to potential clients or customers from a database, lead lists, or generated referrals.

Qualify leads by understanding their needs, interests, and eligibility for services or products.

Handling Inbound Calls

Answer incoming calls from clients, customers, or leads, providing them with the necessary information about services or products.

Resolve client queries and provide assistance as needed.

Appointment Setting

Schedule consultations/appointments for clients based on their availability and the availability of the clinic’s professionals.

Confirm appointments in advance to reduce no-shows.

Product/Service Promotion

Promote and inform clients about current offers, new services, or products.

Create interest in services offered by effectively communicating benefits to clients or customers.

Follow-Ups

Follow up with clients who have shown interest but haven’t booked consultations or services.

Reconnect with previous clients to offer additional services or get feedback.

Maintaining Call Records

Keep accurate and up-to-date records of calls made, appointments booked, feedback provided, and any other relevant data in the CRM or database.

Document the outcome of each call and update the system accordingly.

Updating CRM

Input and maintain client or lead information in CRM systems.

Track leads and clients to ensure they are properly followed up.

Achieving Targets

Per Day at least 50 to 75 calls has to be done.

Work towards achieving set targets related to appointments, sales, or other performance metrics.

Monitor progress regularly and adjust approaches as needed to meet goals.

Reporting

Prepare daily or weekly reports on call activity, client feedback, and results.

Provide feedback to the management regarding client responses, challenges, or improvement areas.

Pay

₹10,000.00 - ₹27,000.00 per month

Benefits

Provident Fund

Work Location

In person