MIS Manager

JOB DESCRIPTION

A. Office & Administrative Responsibilities

Maintain proper departmental records, files and documentation.

Preparation and verification of cash vouchers.

Billing process including

Bill checking

Bill verification

Supporting document verification

Proper attachment and submission of bills

Preparation and updating of attendance sheets.

B. Site Visit & Maintenance Monitoring

Regular visits to Maintenance and Development sites, generally covering 8–10 schemes per day, subject to operational requirements.

Monitoring of ongoing maintenance and development-related works.

Physical verification and evaluation of previously completed work.

Identification and listing of pending, important and newly required works at sites.

Continuous physical verification and follow-up of site-related activities.

Monitoring site conditions and ensuring required corrective action.

C. Complaint Management & Customer Satisfaction

Receive complaints through

Security Guards

Subordinate staff

Residents

Direct mobile communication

Coordinate with the H.O.D. – Maintenance and concerned staff for timely resolution.

Target resolution of routine complaints within 24 hours, wherever practically possible.

D. Staff & Manpower Management

Supervise and coordinate Maintenance Department site staff.

Allocate work to subordinate staff according to

Location

Nature/type of work

Priority

Emergency requirement

Review daily work completion and pending activities.

Prepare next-day work allocation in the evening.

Coordinate with security guards, gardeners, helpers, plumbers, electricians and other site personnel.

E. Security & Site Record Monitoring

Regular interaction with security guards and security-related staff.

Check and monitor

Water Tanker Records

Visitor Registers

Daily Activity Registers

Site-related records

Provide instructions, comments, remarks and suggestions through the Maintenance communication channels.

Ensure transparency, clarity and proper communication of instructions to site teams.

F. Vendor & Procurement Management

Coordinate with all Maintenance-related vendors and agencies.

Obtain and coordinate quotations as required.

Coordinate procurement of materials and services.

Follow up on material availability and delivery.

Pay

₹25,000.00 - ₹40,000.00 per month

Benefits

Paid sick time

Paid time off

Work Location

In person