ServiceNow AP/EA Developer

ServiceNow AP/EA Developer

Total Experience - 5 years

Location - Offshore

Key Responsibilities

Customization and Scripting

Design, develop, and customize solutions within the ServiceNow platform

using JavaScript, Glide API, Business Rules, Client Scripts, UI Actions, and Script Includes.

Module Development

Build and configure new functionalities within the APM/EA workspaces, including

application rationalization, technology risk assessments, and lifecycle management workflows.

Integration Development

Develop and maintain integrations between ServiceNow and external systems

(such as CMDB discovery tools, financial systems, and other enterprise applications) using REST/SOAP

APIs, IntegrationHub, and other integration technologies.

Data Modeling and CMDB

Apply CSDM (Common Service Data Model) principles to ensure data

integrity and build a robust, accurate application data model within the Configuration Management

Database (CMDB).

Problem Resolution

Troubleshoot and debug complex technical issues related to APM/EA

configurations, integrations, and performance, implementing effective and scalable fixes.

Technical Proficiency

Strong proficiency in JavaScript, Glide API, Jelly, HTML, CSS, and ServiceNow specific APIs/scripting.

Hands-on experience with ServiceNow development tools including Business Rules, Client Scripts, Script

Includes, Workflows, Flow Designer, and Service Portal widgets.

Proven experience in developing integrations using REST/SOAP APIs and IntegrationHub.

In-depth knowledge of CMDB and CSDM frameworks.

Originally posted on Himalayas