Asst. Manager - Air & Sea Imports

Job Summary

We are looking for a seasoned professional to manage our Air and Sea Import operations, including pricing, customer service, documentation, and team leadership. The successful candidate will have a strong background in freight forwarding, excellent communication skills, and a proven track record of driving business growth.

Key Responsibilities

• Manage end-to-end air and sea import operations, including customs clearance, documentation, and shipment tracking.

• Coordinate with shipping lines, airlines, customs authorities, and internal teams to ensure smooth import processes.

• Monitor and optimize import operations to achieve cost efficiency and timely delivery.

• Handle client communications, resolve operational issues, and maintain strong customer relationships.

• Ensure compliance with all regulatory, safety, and company standards.

• Prepare reports and provide insights on import performance to senior management.

• Mentor and guide the operations team to achieve excellence in service delivery.

• Lead a team of import professionals and provide guidance and support

• Oversee documentation, customs clearance, and compliance

• Analyze market trends and competitor activity to stay ahead in the market

• Collaborate with sales team to develop and implement pricing strategies

• Ensure excellent customer service and resolve any issues that may arise

Qualifications \& Skills

• Bachelor’s degree in Logistics, Supply Chain, Business, or related field.

• 10+ years of experience in freight forwarding, handling both air and sea imports.

• Strong knowledge of international shipping procedures, INCOTERMS, and customs regulations.

• Excellent organizational, problem-solving, and leadership skills.

• Ability to work in a fast-paced environment and handle multiple shipments simultaneously.

• Strong communication and client relationship management skills.

Contact HR Team

9600120611

Job Types

Full-time, Permanent

Pay

₹35,000.00 - ₹50,000.00 per month

Benefits

• Cell phone reimbursement

Application Question(s)

• How many years of relevant experience you have in Freight Forwarding?
• What is your current salary (monthly take home)?
• What is your expected salary (Monthly take home)?
• What is your notice period?
• Which location you are staying in Chennai?

Work Location

In person