Client & Maid Coordination Executive

Prochesta Aya Centre is looking for a responsible and well-organised Evening Client & Maid Coordination Executive. Duty Hours: 1:00 PM – 9:00 PM Job Responsibilities: Handle incoming client calls and new service enquiries. Coordinate with clients, maids, ayahs and caregivers regarding duty assignments. Confirm next-day duties with clients and employees. Manage urgent replacement requests and service-related issues. Follow up on pending enquiries and new client bookings. Maintain daily duty records, employee details and client information in Excel. Update pending tasks and provide proper shift handover to management. Report complaints, urgent requirements and unresolved issues to the Operations Manager. Requirements: Minimum 12th Pass, Bengali communication skills, basic Hindi, computer knowledge and good telephone etiquette. Previous experience in office coordination or customer service will be preferred. Monthly Salary : ₹ 12,000 - ₹ 14,000 per month (Fixed only) Working Days: 6 days per week, with 1 weekly off Location: Prochesta Aya Centre, Chowbaga, Anandapur, Kolkata – 700105.