Regional Manager - West (Pharma Warehouse Operations)

Job description

Job Title

Regional Manager West

Pharma Warehouse Fulfillment Center / distribution centers experience required.

Location

Ahmadabad OR Surat (Handling Entire West India)Job Title: Regional Manager West (Large Warehouse Operations)

Location

Surat (Managing Entire West India Region)

Experience

Min 10Year Years

Role Overview

The Regional Manager West will be responsible for end-to-end management of large-scale

warehouse and supply chain operations across the West India region. The role demands strong

expertise in pharma warehousing, regulatory compliance, multi-location management, and

operational excellence, along with exposure to customer handling and business development.

Key Responsibilities

Regional Warehouse Operations Management

Oversee multiple warehouses / large distribution centers across West India

Ensure smooth daily operations including inbound, storage, inventory management, and outbound dispatch

Implement best-in-class warehouse practices for efficiency, safety, and accuracy

Drive space optimization and layout planning for large warehouses

Ensure adherence to SOPs, SLAs, and KPIs

Pharma Compliance & Quality Assurance

Ensure strict compliance with pharma regulations (GDP, GMP, temperature control, batch

traceability)

Monitor cold chain management (if applicable)

Maintain proper documentation, audits, and validation processes

Handle regulatory audits and client audits

Inventory & Cost Control

Maintain high inventory accuracy (near 100%) through cycle counts and audits

Control inventory shrinkage, damages, and expiries

Optimize warehouse costs (manpower, space, transportation coordination)

Drive initiatives for cost reduction and productivity improvement

Team Leadership & Workforce Management

Lead and manage large teams (warehouse staff, supervisors, managers)

Plan manpower requirements, shifts, and productivity targets

Ensure training, development, and performance management

Promote a culture of safety, discipline, and accountability

Customer & Stakeholder Management

Act as a single point of contact for key clients/customers

Ensure high service levels and customer satisfaction

Handle client escalations and issue resolution

Coordinate with sales, transport, and supply chain teams

Sales & Business Support

Support business development and client acquisition through operational expertise

Provide solutions for new clients (warehouse design, costing, feasibility)

Participate in commercial discussions and contract finalization

dentify opportunities for revenue growth and cross-selling services

MIS, Reporting & Technology

Monitor operations through WMS (Warehouse Management System) and ERP

Prepare and review daily, weekly, and monthly MIS reports

Track KPIs such as

Order fulfillment rate

Inventory accuracy

TAT (Turnaround Time)

Cost per unit handled

Drive automation and digital initiatives in warehouse operations

Safety & Risk Management

Ensure compliance with safety standards and statutory regulations

Implement EHS (Environment, Health & Safety) practices

Conduct regular risk assessments and audits

Ensure fire safety, security, and emergency preparedness

Key Requirements

10+ years of experience in warehouse/logistics operations, with at least 10+ years in a leadership role

Strong experience in pharma warehousing (mandatory)

Exposure to large warehouse operations / 3PL / distribution centers

Knowledge of WMS, ERP systems, and automation tools

Experience in multi-location handling and regional management

Exposure to sales/business development is an added advantage

Key Skills & Competencies

Leadership & team management

Operational excellence mindset

Strong analytical and problem-solving skills

Customer-centric approach

Decision-making under pressure

Excellent communication and coordination

Preferred Profile

Candidate with experience in 3PL logistics / pharma supply chain companies

Prior experience handling large warehouses (1 lakh+ sq. ft. or multi-site operations)

Willingness to travel across West India region

KPIs / Success Metrics

100% compliance with pharma standards

Inventory accuracy 99.5%

On-time dispatch 98%

Reduction in operational costs YoY

Customer satisfaction & retention

Zero major audit non-compliance

Contact Details

Email ID

hr7@ethicsgroup.in

WhatsApp

6358919084

Pay

₹1,000,000.00 - ₹1,800,000.00 per year

Work Location

In person