Senior Store Manager

Role Overview

The Senior Store Manager will be responsible for managing day-to-day store operations, ensuring smooth inventory flow, maintaining stock levels, and providing excellent customer service. This role requires strong organizational skills, attention to detail, and the ability to work in a fast-paced retail or warehouse environment.

Key Responsibilities

• Oversee daily store operations including stock receipt, storage, and dispatch.
• Maintain accurate inventory records through regular stock audits.
• Ensure timely replenishment of goods and coordinate with the purchase/supply chain team.
• Assist in visual merchandising and maintaining store hygiene and display standards.
• Handle customer inquiries and resolve complaints effectively.
• Track and report sales performance and prepare MIS reports as required.
• Monitor stock movement to avoid shortages or overstock situations.
• Ensure compliance with company policies, safety, and security standards.
• Train and supervise junior staff or store assistants, if applicable.
• Coordinate with vendors and logistics for timely delivery and returns.

Key Skills \& Competencies

• Strong communication and interpersonal skills.
• Good knowledge of inventory management and POS systems.
• Ability to multitask and manage time efficiently.
• Use of MS Office (Excel, Word) and reporting.
• ERP knowledge, implementation and usage.
• Problem-solving and customer-handling skills.
• Attention to detail and organizational ability.

Qualifications \& Experience

• Bachelor’s degree in Commerce, Business Administration, or a related field.
• 5-10 years of experience in store operations/retail/warehouse management.
• Freshers with strong learning ability may also be considered.

Employment Type

• Full-time

Job Type

Full-time

Pay

From ₹60,000.00 per month

Work Location

In person