Inside Sales Executive / Lead Qualification Specialist (Stone Crusher & Heavy Machinery)

About Us

Vikash Machinery Industries Pvt Ltd is an established manufacturer of primary, secondary, and tertiary stone crushing, screening, and washing equipment (including Jaw Crushers, Cone Crushers, VSI, Vibrating Screens, and Sand Washing Systems) along with high-wear industrial spare Parts from Crushing Screening \& Washing Plants. We serve clients across multiple regions and Nepal, Bhutan with heavy-duty Aggregate processing solutions and Spare parts .

Job Summary

We are looking for a sharp, energetic, and communicative Inside Sales Executive to act as the crucial first point of contact for our incoming business inquiries. You will manage, filter, and qualify leads generated from digital channels (IndiaMART, TradeIndia, Google Ads, and our website) and route genuine, high-intent prospects to our senior technical sales and engineering team.

Key Responsibilities

• Inquiry Handling \& Triage: Promptly respond to incoming leads, phone calls, and email inquiries from digital platforms (IndiaMART, TradeIndia, Google Ads) within minutes of receipt.
• Initial Qualification (BANT): Engage prospects to understand their requirements
• What exact equipment or spares do they need? (e.g., Jaw Crusher, Cone Crusher spares, Conveyor Belts)
• What is their application / stone type? (e.g., Basalt, Granite, Limestone, River Sand)
• What is their project timeline and purchasing authority?
• Filtering \& Routing: Distinguish serious buyers from price-checkers or irrelevant inquiries. Hand over qualified, genuine leads with detailed notes directly to the Main Sales / Technical Engineering department.
• CRM \& Follow-Up Tracking: Maintain an organized digital log of all inquiries, follow-up calls, lead statuses, and contact details in our CRM / Google Sheets lead tracker.
• Basic Product Introduction: Provide basic company brochures, standard product catalogs, and price ranges to prospective clients while maintaining a professional industry demeanor.

Candidate Requirements

• Experience: 1 to 3 years of experience in tele-sales, inside sales, customer service, or lead qualification (experience in heavy machinery, industrial equipment, or manufacturing sectors is a major plus).
• Communication Skills: Excellent verbal and written communication skills in English and Hindi (knowledge of additional regional languages is an advantage). Confident on phone calls.
• Technical Aptitude: Willingness to learn about stone crushing plants, quarrying operations, and industrial spares terminology.
• Computer Literacy: Comfortable using smartphones, email, WhatsApp Business, Google Sheets/Workspace, and CRM software.
• Education: Graduate in any stream (Mechanical/Civil background or diploma is an advantage but not mandatory).

What We Offer

• Competitive salary + performance-based incentives on qualified lead conversions.
• Professional growth environment in the core heavy manufacturing and infrastructure sector.
• Direct training on industrial machinery and technical sales pipelines.

Pay

₹10,000.00 - ₹12,000.00 per month

Benefits

• Cell phone reimbursement

Work Location

In person