Team Leader ( Sales & Collection )

Job Description (JD) – Team Leader

Company

Khushbu Auto Finance Limited (KAFL)

Location

Indore, Madhya Pradesh

Department

Sales / Collection

Designation

Team Leader

About Company

Khushbu Auto Finance Limited (KAFL) is a Non-Banking Financial Company (NBFC) registered with the Reserve Bank of India (RBI) since 1999. The company specializes in financing three-wheeler vehicles and is committed to providing reliable financial solutions to customers while maintaining strong business relationships and operational efficiency.

Job Purpose

To lead and manage a team of field executives, achieve business targets, ensure timely loan collections, maintain customer relationships, and drive overall business growth in the Indore location.

Key Responsibilities

Lead, motivate, and supervise a team of field executives to achieve assigned business targets.

Monitor daily sales and collection activities and ensure timely completion of targets.

Manage customer relationships, dealer coordination, and field-level operations.

Ensure timely collection of loan EMIs and follow up on overdue accounts.

Identify new business opportunities and support three-wheeler vehicle loan sourcing.

Conduct regular field visits to monitor team performance and resolve customer issues.

Track team productivity, prepare daily and monthly MIS reports, and share updates with management.

Ensure proper documentation, compliance with company policies, and adherence to RBI guidelines.

Train and guide team members to improve productivity and customer service.

Coordinate with the branch manager and other departments for smooth business operations.

Eligibility Criteria

Education

Graduate in any discipline preferred.

Experience

2–5 years of experience in sales, collections, or NBFC/microfinance operations.

Prior experience in team handling and target achievement is preferred.

Good communication, leadership, negotiation, and problem-solving skills.

Knowledge of the Indore local market and surrounding areas will be an advantage.

Willingness to travel for field visits and customer meetings.

Required Skills

Team management and leadership

Sales and collection planning

Customer relationship management

Target achievement and performance monitoring

Reporting and basic MS Excel skills

Strong communication and negotiation skills

Compensation & Benefits

Salary

As per company norms and candidate experience.

Incentives based on company policy and performance.

Opportunity for career growth and professional development.

Job Location

Indore, Madhya Pradesh

How to Apply

Interested candidates can share their updated resume with the HR team of Khushbu Auto Finance Limited.

Join KAFL and grow your career with a leading three-wheeler vehicle finance company!

Pay

₹25,000.00 - ₹45,000.00 per month

Benefits

Health insurance

Life insurance

Paid sick time

Paid time off

Provident Fund

Work Location

In person