Jobs›Customer Support, Indore

Customer Support & Backend Internship

Credit Samadhaan · Indore
Pay₹2,000–5,000a month, as listed
WhereIndoreMadhya Pradesh
TypeFull time
Posted8 Oct12 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Contract role
Skills they list36 named
Customer records maintenanceCustomer communicationAdd-on service promotionCustomer relationship buildingProduct recommendationEmail communicationInbound customer enquiry call handlingCustomer needs analysisSupport ticket trackingClient detail updatesSales needs analysisClient enquiry handlingInternal team coordination for query resolutionCross-departmental liaisonEnglishClient relationship developmentBack office processingClient data maintenance in CRMClient needs assessmentMaster's degreeRecords managementCustomer request processingBachelor's degreeClient servicesClient status updatesCRM system proficiencyClient communication skillsSuggestive sellingInternal team coordination for issue resolutionInternal communicationClient educationClient liaisonAdd-on salesStakeholder relationship buildingClient interaction via phone callsCustomer data entry
About this job

Key Responsibilities -

Connect with customers and Kendra partners to provide timely support and updates.

Assist in the smooth coordination and delivery of credit analysis reports.

Communicate basic credit analysis findings to customers in a simple and understandable manner.

Handle customer queries and follow-ups through calls, WhatsApp, and email.

Maintain accurate customer records, CRM updates, and case tracking.

Coordinate with internal teams to ensure smooth resolution of customer cases.

Track pending decisions, follow-ups, and customer activation.

Identify customer requirements and guide eligible customers toward credit repair solutions and service upgrades.

Support customer engagement and relationship management through regular communication.

Gain practical exposure to customer support, CRM management, backend operations.

You can connect with HR on this Number 9617350006

Job Type
Full-time
Pay
₹2,000.00 - ₹5,000.00 per month
Work Location
In person

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