Jobs›Finance Analysis, Indore

Finance Analysis & Customer Support Intern

Raiseonic · Indore
Freshers welcome
Pay₹2,000–5,000a month, as listed
WhereIndoreMadhya Pradesh
TypeFull timeFreshers welcome
Posted8 Oct23 days ago, via SimplyHired
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Contract role
Skills they list35 named
Customer records maintenanceRecord-keepingAdd-on service promotionCustomer relationship buildingEmail communicationInbound customer enquiry call handlingCustomer needs analysisPhone communicationCustomer serviceSupport ticket trackingClient detail updatesSales needs analysisClient enquiry handlingInternal team coordination for query resolutionCross-departmental liaisonEnglishClient relationship developmentBack office processingClient data maintenance in CRMClient needs assessmentAnalysis skillsCustomer request processingClient servicesData entryClient status updatesCRM system proficiencyClient communication skillsSuggestive sellingInternal team coordination for issue resolutionInternal communicationClient educationClient liaisonAdd-on salesClient interaction via phone callsCustomer data entry
About this job

Key Responsibilities

Assist customers and Kendra partners with credit-related queries, case updates, and service support.

Coordinate the delivery of credit analysis reports and follow up on pending cases.

Understand and explain basic credit analysis findings to customers in a clear and simple manner.

Handle customer and partner communication through calls, WhatsApp, and email.

Maintain accurate customer financial records, case details, and CRM entries.

Coordinate with internal teams for the smooth and timely processing of credit-related cases.

Track customer cases, follow-ups, pending decisions, and service activation status.

Review customer cases to identify those who may require credit repair or credit improvement services.

Understand customer requirements and guide them towards suitable credit repair solutions and relevant service upgrades.

Build and maintain professional customer relationships through timely communication, case follow-ups, and service support.

Kindly share your resume on this number - 9617350006

Job Type
Full-time
Pay
₹2,000.00 - ₹5,000.00 per month
Work Location
In person

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