Freshers & Experienced | International Customer Support Executive | Excellent Salary + Incentives

Sunshine Consulting · Chandigarh

Freshers welcome

Pay₹23,500–30,000a month, as listed

WhereChandigarh

TypeFull timeFreshers welcome

Posted14 Oct6 days ago, via SimplyHired

Kaam checked

Open to freshers: no experience asked for

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Night shifts

No vehicle or licence needed

Skills they list17 named

Customer records maintenanceCustomer complaint handlingInbound customer enquiry call handlingPhone communicationClient enquiry handlingInbound voiceEnglishBachelor's degreeClient servicesRespectful communicationRecords creationClient communication skillsProfessional phone etiquetteEscalation handlingCommunication skillsClient liaisonClient interaction via phone calls

About this job

International Customer Support Executive | MNC | Voice Process | Freshers & Experienced Welcome | Stable Job

Location: Chandigarh
Job Type: Full-time
Shift: Rotational Night Shift (Cab Facility Provided)

Job Overview

We are looking for enthusiastic and customer-focused International Customer Support Executives. In this role, you will interact with international customers, address their queries, resolve concerns efficiently, and deliver an outstanding customer experience through excellent communication and problem-solving skills.

Key Responsibilities

Handle inbound customer calls professionally and courteously.

Understand customer concerns and provide timely, accurate, and effective resolutions.

Maintain detailed and accurate records of customer interactions in the system

Meet established quality, productivity, and customer satisfaction targets.

Escalate complex issues to the appropriate team when required.

Follow company policies and maintain high standards of customer service.

Eligibility Criteria

Graduates (Freshers and experienced candidates are welcome to apply).

Undergraduates with at least 6 months of customer support or BPO experience may also apply.

Excellent verbal communication skills with fluent spoken English.

Strong customer service, problem-solving, and interpersonal skills.

Comfortable working in rotational shifts, including night shifts.

Willing to work from Chandigarh or Mohali.

Perks & Benefits

Competitive salary with attractive performance-based incentives.

Cab facility for eligible night shifts.

Paid training and comprehensive onboarding.

Career growth and internal promotion opportunities.

Friendly and professional work environment.

Employee engagement activities and recognition programs.

Apply today and kick-start your career in the international BPO industry with a team that values your talent and supports your professional growth!

Pay: ₹23,500.00 - ₹30,000.00 per month

Benefits

Commuter assistance

Health insurance

Life insurance

Paid sick time

Paid time off

Provident Fund

Work Location: In person

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