Assistant Vice President (AVP)

Responsibilities

Sales Leadership & Revenue Generation

• Develop and execute project-wise sales strategies to achieve monthly, quarterly and

annual sales targets.

• Drive sales closures and revenue growth across all company projects.
• Monitor booking trends, inventory movement and conversion ratios.
• Review sales pipelines and ensure achievement of business objectives.
• Participate in key customer meetings and high-value negotiations.

Telesales & Lead Management

• Lead and manage the entire Telesales/Telecalling Department.
• Ensure prompt follow-up of all leads generated through digital marketing, references,

walk-ins, channel partners and campaigns.

• Establish lead allocation processes and monitor lead response times.
• Track daily calling activities, appointments fixed, site visits scheduled and conversion

ratios.

• Develop telesales scripts and communication standards.
• Conduct daily reviews of telecaller productivity and lead quality.
• Ensure all leads are accurately updated in CRM.
• Coordinate with the Marketing Department to improve lead quality and conversion.
• Analyze source-wise lead performance and recommend improvements.
• Implement lead nurturing strategies for long-pending prospects.
• Set KPIs for telecallers and telesales managers.
• Ensure no lead leakage and maintain strict lead management discipline.

Telesales KPIs

• Calls Made Per Day
• Lead Contact Ratio
• Appointment Fixing Ratio
• Site Visit Conversion Ratio
• Booking Conversion Ratio
• Cost Per Booking
• Lead Response Time
• CRM Update Compliance

Team Management & Performance Monitoring

• Lead Sales Managers, Team Leaders, Telecallers, BDOs and Sales Executives.
• Conduct daily, weekly, and monthly performance reviews.
• Develop sales incentive structures and performance improvement plans.
• Identify training requirements and organize coaching sessions.
• Build a high-performance sales culture focused on accountability and results.

Collection Management

• Work closely with CRM and Finance teams to ensure timely collection of customer

payments.

• Monitor outstanding dues and collection performance.
• Review collection reports and take corrective actions.
• Support collection drives and customer engagement initiatives.

Customer Relationship Management

• Ensure superior customer experience throughout the sales journey.
• Handle escalated customer concerns and critical negotiations.
• Maintain relationships with key investors, HNIs, brokers and channel partners.
• Improve customer retention and referral business.

Sales Operations & Reporting

• Review daily sales dashboards and project performance.
• Maintain accurate sales forecasts and revenue projections.
• Present weekly and monthly reports to VP and MD.
• Monitor CRM compliance across teams.
• Analyze funnel performance from lead generation to booking.

Market Research & Competitor Analysis

• Conduct regular competitor studies on pricing, offers, payment plans and project

positioning.

• Monitor market trends and customer preferences.
• Recommend strategic improvements to sales and marketing initiatives.

Interdepartmental Coordination

• Coordinate with Marketing for campaigns and lead generation activities.
• Work with CRM for customer onboarding and collections.
• Coordinate with Legal, Projects, and Finance teams for smooth transaction

completion.

• Ensure timely communication regarding project updates and inventory availability.

Experience

• 10–15+ years in Sales and Business Development.
• Minimum 5 years in a senior leadership role within Real Estate.
• Proven experience in managing both Field Sales and Telesales Teams.

How to Apply

Interested candidates can send their updated resume to

manjugroups1986@gmail.com

Call / WhatsApp

9840035103

Join Manju Groups and build your career in real estate!

Work Location

In person

Pay

₹80,000.00 - ₹200,000.00 per month

Work Location

In person