Telemarketing Team Leader/Manager - Real Estate - Immediate joiner

We are looking for an experienced and result-oriented Telemarketing Team Leader to lead our telemarketing team, manage lead follow-ups, improve conversion rates, and generate qualified leads for our real estate sales team.

Key Responsibilities

Lead, manage, and motivate the telemarketing team to achieve daily and monthly targets.

Monitor daily call volumes, follow-ups, lead conversions, and team performance.

Generate qualified leads and schedule site visits for the sales team.

Ensure timely follow-ups with prospective customers through calls and other communication channels.

Monitor team productivity, call quality, and customer interaction standards.

Train team members on calling techniques, lead handling, and objection management.

Track and maintain lead data, call reports, and performance metrics in CRM software.

Coordinate with the sales team to improve lead conversion and customer engagement.

Prepare daily, weekly, and monthly performance reports for management.

Handle escalated customer queries and ensure effective lead management.

Required Skills

Strong leadership and team management skills.

Excellent communication and interpersonal skills.

Experience in telemarketing, telesales, or presales.

Ability to achieve targets and improve team performance.

Strong negotiation, persuasion, and objection-handling skills.

Knowledge of CRM software, Excel, and lead management systems.

Good analytical, reporting, and problem-solving skills.

Real estate industry experience is preferred.

Qualification

Any degree is preferred.

3–5 years of relevant experience, including team-handling experience.

HR Contact

9500102072

Pay

₹50,000.00 - ₹80,000.00 per month

Benefits

Cell phone reimbursement

Commuter assistance

Flexible schedule

Food provided

Paid sick time

Paid time off

Provident Fund

Work Location

In person