Domestic Voice Process

Job Summary

We are looking for enthusiastic and customer-focused candidates for the Domestic Voice Process. The candidate will handle customer calls, provide accurate information, resolve queries, and maintain professional communication in a timely manner.

Key Responsibilities

Handle inbound and outbound customer calls.

Respond to customer enquiries and resolve basic issues.

Provide accurate information about products and services.

Maintain good customer relationships through professional communication.

Record customer details and call information in the system.

Follow company policies, quality standards, and call-handling procedures.

Achieve daily and monthly performance targets.

Eligibility Criteria

Qualification

12th Pass / Any Graduate.

Experience

Freshers and experienced candidates can apply.

Languages

Tamil and basic English communication skills.

Good verbal communication and active listening skills.

Basic computer knowledge.

Positive attitude and willingness to learn.

Skills Required

Effective communication and interpersonal skills.

Customer-handling and problem-solving abilities.

Patience, confidence, and a professional attitude.

Ability to work in a team and meet targets.

Benefits

Salary as per company standards.

Training and career development opportunities.

Supportive work environment.

Opportunity to build a career in the BPO industry.

Pay

₹13,000.00 - ₹20,000.00 per month

Benefits

Flexible schedule

Paid sick time

Provident Fund

Work Location

In person