Technical Support Engineer

Technical Support Engineer

Application Maintenance

Company

Gemba ConnectExperience: 1–4 yearsOpenings: 2Location: [City / Hybrid]Type: Full-time

About the role

Gemba Connect builds and runs business applications (ERP, WMS, manufacturing and packaging) for clients across Worls . We're starting a new Maintenance Team to keep these applications reliable. In this role you will fix production issues, maintain code across several applications and review code before release.

What you'll do

• Respond to production incidents, find the root cause and ship fixes quickly
• Fix bugs and improve performance in Java/Spring Boot and React applications
• Review merge requests for code quality, security and performance
• Monitor application health and help prevent repeat issues

Required skills

• 1–4 years of hands-on development or production support experience.
• Java + Spring Boot (REST APIs, JPA/Hibernate, Spring Security/JWT): able to read and debug unfamiliar code quickly.
• JavaScript/TypeScript with React or Next.js.
• SQL (preferably MS SQL / Azure SQL): writing queries, reading execution plans, adding indexes.
• Git workflows: branching, merge requests, resolving conflicts.
• Basic Linux and command-line skills.
• Good debugging skills with logs and stack traces.
• Clear written communication, especially for incident updates and review comments.

Good to have

• Docker, Kubernetes or any cloud platform (Azure preferred)
• CI/CD tools like Jenkins or GitLab
• Monitoring tools like Grafana

Why join us

• Hands-on experience with production systems for real clients
• Work across many technologies: backend, frontend, cloud and DevOps
• A new team, so your work will shape how it's built