Service Desk Agent (German speaking)

A&O IT Group · Bangalore

PayPay not listed

WhereBangaloreKarnataka

TypeFull time

Posted14 Oct14 days ago, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

About this job

As Service Desk Agent (SDA), you will ensure a consistent quality of service for the installation, maintenance, and break fix incidents by way of incident ownership, monitoring, tracking and communication resulting in the adherence to customer Service Level Agreements and the delivery of exemplary levels of customer satisfaction. You will control incidents utilizing various tools ensuring our IT Support Engineer workforce and partners provide the highest possible level of service to our custome…

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