AM
Program Specialist, NCC, Network Control Center, Amazon Customer Service
Amazon · Hyderabad
PayPay not listed
WhereHyderabadTelangana
TypeFull time
Posted15 Oct7 days ago, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
No vehicle or licence needed
About this job
Description Amazon's Network Control Center (NCC) owns real-time observability, situational awareness, and coordinated intervention across the network to rapidly detect and eliminate issues before the customer journey is degraded. The Real-Time Remedies Execution (RTRE) function within NCC acts as the centralized communications liaison between Amazon's Recovery teams, Business teams, and Amazon's customers. The mission is to help prevent contacts to Amazon by executing bulk actions on accounts …
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