Recruiting Operations Specialist ( )

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TRM Labs

Recruiting Operations Specialist (Contract)

TRM Labs

Remote (Brazil)

Posted yesterday

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Build a Safer World.

TRM Labs provides AI-powered intelligence solutions that help public and private sector agencies investigate and disrupt crime. TRM's platforms enable investigators to trace illicit activity, build cases, and construct operating pictures of threat networks. Leading agencies and businesses worldwide rely on TRM to make the world safer and more secure.

We're looking for a highly organized and proactive Recruiting Operations Specialist to support our Talent team in delivering an exceptional candidate experience. In this role, you'll work closely with recruiters, hiring managers, and candidates to schedule interviews and keep our hiring processes running smoothly and efficiently.

This is an exciting opportunity to contribute to a fast-paced, high-growth startup and play a key role in our mission to attract world-class talent.

Key Responsibilities

Own interview scheduling across multiple time zones, keeping candidates, hiring managers, and interviewers aligned.

Be a first point of contact for candidates, providing timely updates and a professional experience.

Maintain accurate data in Ashby and prepare recurring reports for the Talent team.

Identify bottlenecks in our workflows and help implement improvements, including automation.

Partner with recruiters and hiring managers to align on scheduling priorities.

Qualifications & Requirements

1+ years of experience as a recruiting coordinator, executive assistant or in a similar scheduling-heavy role

Hands-on experience with an ATS (Ashby preferred) and Google Calendar

Strong organization, attention to detail, and the ability to manage competing deadlines

Fluent written and spoken English

A service-minded approach to candidates and internal stakeholders

Availability to overlap with US working hours

About the Team

Our talent team is fully remote, embracing async communication and collaboration through Slack channels, thorough documentation, and proactive updates to keep work moving forward smoothly across time zones.

We're committed to structured alignment, holding weekly hiring syncs for each role, weekly team sourcing syncs, and bi-weekly team meetings to ensure everyone is on the same page and to solve challenges collectively.

Driven by a dedication to our craft, we continuously refine our best practices and data quality to deliver an exceptional experience for both internal stakeholders and candidates, supported by precise, reliable reporting.

As a globally distributed team, we operate across various time zones, yet most of us overlap for collaboration and meetings between 7am-12pm PST, bringing flexibility and resilience to our work routines.

All team members, regardless of location, maintain at least a 4-hour overlap with PST business hours to enable real-time collaboration and drive solutions effectively across the team.

Learn about TRM Speed in this position

Within 72 hours of receiving a position, you attend the intake meeting prepared with a Total Addressable Market (TAM) overview and 5-10 sample profiles to review with the hiring team.

Within 48 hours of receiving initial candidate feedback, you refine search criteria based on the hiring team's insights, then, within 24 hours, create A/B outreach messaging to engage targeted profiles and aim to source 100 candidates within the first week.

While sourcing externally, you identify 5 team members at TRM with relevant networks, proactively reaching out via Slack to schedule a "sourcing jam" with the recruiter to explore potential referrals.

Two weeks after the initial outreach, you analyze sourcing data to identify what is and isn't driving conversions. You share your insights and recommendations with the hiring team to refine and optimize the outreach strategy, and you continue to monitor and adjust the approach until the position is filled.

Application Instructions

If you're interested in joining TRM, we encourage you to apply directly. Every application is reviewed by our Talent team.

Before applying, review the job description carefully and highlight the experience and impact that best demonstrate the required qualifications. Please also provide thoughtful and accurate answers to the application questions, as these will be used to evaluate your skills and qualifications for the role.

If you send your resume directly to someone at TRM, we can't guarantee it will reach the appropriate hiring team. Applying directly is the best way to ensure your application will be considered.

Interviewing with TRM

Our process is designed to understand how you think, solve problems, and deliver impact, while allowing you to evaluate TRM. Most interview processes include a case study, an AI skills assessment, and a Leadership Principles interview.

Recruiter Intro

Qualifications, motivations, and alignment with the role.

Hiring Manager

Deep dive into your relevant experience, skills, and impact.

First Round

1-2 interviews focused on the skills most critical to the role.

Final Round: Hands-on case study. This is usually a panel-style session where we go deeper into your craft, problem-solving, and alignment with TRM.

References

Former colleagues who can provide insight into your work and impact.

Offer

Congrats! Your recruiter will present the offer and compensation details.

Welcome to TRM

We're excited to build a safer world with you!

Your recruiter will share your specific interview plan and preparation guidance along the way.

AI Fluency at TRM

AI fluency is a baseline expectation at TRM.

We believe AI meaningfully changes how top performers operate. We expect every team member to use AI to accelerate and reimagine their craft, not just automate surface tasks.

At TRM, AI fluency means you are among the top 10 percent of operators in your function in how you apply AI to

Accelerate repeatable workflows

Structure and solve problems

Improve output quality