Asst. Centre Manager (Administration)

Job Summary

We are looking for a responsible, well-organized, and customer-focused individual to join our team as a Front Desk Executive – Centre Operations. The candidate should be comfortable working in a professional corporate environment and be willing to adapt to new processes, systems, and requirements of the coworking industry.

The role will be responsible for managing the front desk, client/member interaction, visitor management, calls, administrative coordination, meeting room services and day-to-day centre operations. The candidate will work closely with the Centre Manager and central team to ensure a professional and welcoming experience for all clients, members, and visitors.

Key Responsibilities

• Manage the front desk and ensure a professional and welcoming experience for clients, members, and visitors.
• Handle incoming emails, inquiries, and visitor requests professionally.
• Manage visitor entries, guest registration, meeting room bookings, and related coordination.
• Attend to client/member queries and coordinate with the concerned team for timely resolution.
• Maintain daily records, trackers, and operational data in MS Excel/HRMS or other systems.
• Coordinate with housekeeping, maintenance, security, and other support teams for smooth centre operations.
• Ensure reception and common areas are clean, organized, and presentable at all times.
• Support the Centre Manager in day-to-day administrative and operational activities.
• Assist in onboarding new clients/members and provide basic information about centre facilities and services.
• Coordinate meeting room requirements, courier handling, pantry requirements, and other front-office activities.
• Maintain proper documentation and records related to centre operations.
• Support the sales/business development team by attending to walk-ins and sharing basic information about coworking products and services.
• Ensure all client and visitor interactions are handled politely and professionally.
• Follow company policies, SOPs, attendance requirements, and operational guidelines.
• Coordinate with the central team and provide timely updates as required.
• Take ownership of assigned responsibilities and ensure tasks are completed within timelines.

Job Requirements

Education

Graduate / Diploma in any discipline.

Experience

2–4 years in Front Desk, Reception, Customer Service, Office Administration, Hospitality, or Centre Operations.

• Freshers with good communication and customer-handling skills may also be considered.
• Good communication and interpersonal skills.
• Pleasant personality with professional grooming and etiquette.
• Good coordination and team-management skills.
• Strong customer-service orientation.
• Basic knowledge of MS Office, particularly MS Excel and MS Word.
• Good organizational and time-management skills.
• Ability to multitask and handle day-to-day operational requirements.
• Responsible, punctual, honest, and attentive to detail.
• Ability to work independently as well as coordinate effectively with different teams.
• Willingness to learn and adapt to the coworking environment and new implementations.
• Willing to work six days a week as per the centre's schedule.

Pay

₹30,000.00 - ₹45,000.00 per month

Work Location

In person