Service Engineer

Key Responsibilities Installation & Configuration: Install and configure single-function, laser, inkjet, and multifunction printers (MFPs) at client offices. Set up printer drivers, local connections, and network/LAN/Wi-Fi printing. [1] Maintenance & Repair: Conduct scheduled preventive maintenance and routine cleaning to extend equipment life. [1] Troubleshooting: Diagnose and fix hardware and software malfunctions, paper jams, print quality flaws, and connectivity errors. [1] Parts & Consumables Replacement: Replace worn-out components, roller kits, fuser units, printheads, ink cartridges, and toners. [1] Customer Interaction: Visit customer premises for on-site breakdown support, demonstrate basic operation of MFPs, and train end-users on basic troubleshooting. Documentation: Maintain accurate service reports, logs of call resolutions, customer sign-offs, and spare parts inventory