CRM Executive

We are looking for a Customer Support/CRM Executive with excellent communication skills to handle customer interactions over phone calls and provide exceptional customer service. EligibilityRegular Graduate (Mandatory) Minimum 60% marks in 10th, 12th, and Graduation Minimum 1 year of experience in Customer Support, CRM, Customer Care, or Telecalling Age: 24–32 years Knowledge of Tally will be preferred Key ResponsibilitiesHandle inbound and outbound customer calls professionally. Resolve customer queries and complaints effectively. Communicate confidently with customers without hesitation. Provide quick, accurate, and effective responses and solutions to customer concerns. Maintain positive customer relationships through courteous and professional communication. Follow up with customers regarding orders, payments, and service requests. Coordinate with internal teams for timely issue resolution. Maintain accurate customer records and prepare daily reports. Required SkillsExcellent communication and customer handling skills. Confident while speaking with customers and able to think on their feet. Strong problem-solving ability with a focus on providing quick and effective solutions. Professional telephone etiquette. Basic knowledge of MS Excel, MS Word, and Email. Ability to multitask and work in a fast-paced environment. Tally knowledge will be an added advantage. Only candidates meeting the eligibility criteria will be considered. Immediate joiners are preferred. Location: Rajguru Nagar Salary: ₹15,000 – ₹20,000 per month Only candidates meeting the eligibility criteria will be considered. Immediate joiners are preferred.