Showroom Manager - Jewellery
Key Responsibilities
Sales & Customer Service
Assist customers in selecting jewellery, providing detailed information about product features, pricing, and after-sales services.
Ensure exceptional customer service, building and maintaining long-term relationships with customers.
Achieve individual and showroom sales targets.
Store Management
Oversee daily operations of the showroom, including opening/closing, managing inventory, and cash handling.
Ensure the showroom is clean, well-organized, and visually appealing.
Ensure compliance with company policies and procedures.
Team Leadership
Support the Showroom Manager in leading, mentoring, and training the sales team.
Assign tasks and monitor performance to ensure smooth functioning of the showroom.
Foster a positive and productive work environment.
Inventory Management
Manage stock levels and ensure proper display of jewellery pieces.
Conduct stock audits and ensure timely replenishment of products.
Collaborate with the procurement team to address stock-related issues.
Marketing & Promotions
Assist in executing promotional activities, customer engagement initiatives, and special events.
Maintain knowledge of current market trends and competitor offerings.
Customer Relations
Handle customer queries, complaints, and requests efficiently.
Ensure all customer transactions are recorded and reported accurately.
Qualifications and Skills
Bachelor’s degree , retail management, or a related field.
8-15 years of experience in retail sales, preferably in the jewellery sector.
Strong interpersonal and communication skills.
Proven ability to meet sales targets.
Leadership and team management skills.
Knowledge of jewellery products, gemstones, metals, and market trends is a plus.
Basic proficiency in MS Office and retail management software.
Interested Candidate can share the resume
- Hiring@ejindia.com
- Contact
- 7339551333
- Location
- Coimbatore, Madurai, Erode, Chennai, Ramnad
- Pay
- ₹40,000.00 - ₹70,000.00 per month
Benefits
Flexible schedule
Leave encashment
Paid sick time
Provident Fund
- Work Location
- In person
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