BPO Tamil voice process
ABS Technology · Coimbatore
Pay₹25,000–40,000a month, as listed
WhereCoimbatoreTamil Nadu
TypePart time
Posted15 Oct2 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
No vehicle or licence needed
Skills they list28 named
Customer records maintenanceComputer operationCustomer complaint handlingInbound customer enquiry call handlingPhone communicationCall loggingClient detail updatesComputer literacyClient enquiry handlingInbound voiceEnglishLocal languageVoice-based call centre experience12th PassTamilBusiness etiquetteClient follow-upClient servicesRespectful communicationTypingBilling issue enquiriesClient communication skillsDiplomaProfessional phone etiquetteAfter-call work proceduresComplaint resolution call handlingClient interaction via phone callsCustomer data entry
About this job
We are looking for a clear-speaking Tamil Voice Process Executive to assist our Tamil-speaking customers over the phone. Your main role will be answering customer questions, resolving issues, and providing accurate information in Tamil.
Key Responsibilities
- Handle Calls
- Receive incoming calls (or make outgoing calls) to communicate with customers in Tamil.
- Resolve Queries
- Listen to customer issues regarding products, services, or billing, and provide quick solutions.
- Data Entry
- Enter customer details and call notes into the computer system during or after each call.
- Follow-up
- Follow up with customers if their issue requires extra time to solve.
- Professional Courtesy
- Maintain a polite, friendly, and helpful tone on every call.
Requirements & Qualifications
- Language Skills
- Excellent speaking and listening skills in Tamil (Basic English understanding is required for reading screen details).
- Education
- 12th Pass, Diploma, or any Graduate degree.
- Experience
- Freshers welcome; 0–1 year of call center experience is a plus.
- Computer Skills
- Basic computer knowledge and good typing speed.
- Pay
- ₹25,000.00 - ₹40,000.00 per month
- Work Location
- In person
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