Malayalam Voice Process

Organization Name

KGIS

Job Title

Malayalam Voice Process

Job Location

Saravanampatti, Coimbatore

Work Mode

Onsite ( Work from office)

Working days

6 days with rotational week off

Salary

13000 to 18000 + Bonus

Interview

Online or direct walk-in

Roles & Responsibilities

Serve as the first point of contact for Malayalam-speaking customers, managing all voice communications professionally and efficiently.

Respond promptly and accurately to customer inquiries, providing clear and helpful information about products and services.

Resolve customer complaints and issues with empathy, ensuring customer satisfaction and retention.

Conduct outbound calls to follow up with customers, promote products, or gather feedback as required.

Required Skill Set

Excellent verbal communication skills in Malayalam to effectively interact with customers.

Strong ability to empathize with customers, handle complaints patiently, and provide prompt solutions.

Ability to convey information clearly, politely, and professionally over voice calls.

Comfortable and confident in making outbound calls for follow-ups, promotions, or feedback collection.

Skilled in managing multiple calls and tasks simultaneously while maintaining quality service

Preference

Willing to relocate to the job location

Fluency in Malayalam Language

Interested candidates can share their resume to the below mentioned email id or send me a direct message to Meghalakshmi - +91 9188431557 or meghalak03@gmail.com

Pay

₹13,000.00 - ₹18,000.00 per month

Benefits

Health insurance

Provident Fund

Ability to commute/relocate

Saravanampatti, Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Language

Malayalam (Preferred)

Work Location

In person