Relationship Officer

MALANKARA MULTI STATE COOPERATIVE CREDIT SOCIETY LIMITED · Coimbatore

Pay₹18,000–21,000a month, as listed

WhereCoimbatoreTamil Nadu

TypeFull time

Posted15 Oct8 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

Skills they list39 named

Customer follow-upsCustomer records maintenanceLead generation from existing customersCustomer communicationCustomer complaint handlingAdd-on service promotionFinancial salesAfter-sales serviceCustomer relationship buildingClient onboardingClient detail updatesRetail banking salesOperations coordinationClient enquiry handlingPromoting banking productsClient data maintenance in CRMAfter-sales issue resolutionHandling dissatisfied clientsBusiness developmentRecords managementClient servicesCustomer relationship managementProspectingClient retention strategyBusiness development in financeLoan funds disbursementClient communication skillsMonthly sales quota achievementSuggestive sellingAccount managementOpen market lead generationBusiness lead generationPromoting banking servicesSales follow-upClient liaisonAdd-on salesAfter-sales follow-upCustomer acquisitionCustomer data entry

About this job

Client Acquisition: Source new customers, generate leads, and expand the retail or corporate client base.

Portfolio & Relationship Management: Maintain regular contact with existing clients, resolve queries promptly, and ensure high customer satisfaction and retention.

Sales & Revenue Targets: Achieve monthly and quarterly goals by cross-selling and up-selling financial, banking, or service products.

Process & Documentation Compliance: Ensure end-to-end coordination for product delivery, loan disbursements, or service onboarding while maintaining accurate CRM data records.

Service Quality & Issue Resolution: Handle complaints efficiently and minimize client attrition rates

Pay: ₹18,000.00 - ₹21,000.00 per month

Benefits

Provident Fund

Work Location: In person

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