Jobs›Service Advisor, Coimbatore

Service Advisor

Merge Force Technologies & Business Solution LLP · Coimbatore
Pay₹28,000a month, as listed
WhereCoimbatoreTamil Nadu
TypeFull time
Posted15 Oct10 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list37 named
Customer follow-upsBachelor's degree – Mechanical EngineeringAutomotive operations experienceCustomer records maintenanceComputer operationMaintenance intervention coordinationCustomer communicationAfter-sales serviceCustomer relationship buildingCustomer needs analysisClient detail updatesOperations coordinationService schedulingClient enquiry handlingProviding information to customersClient record-keeping practicesDiploma – Mechanical EngineeringClient needs assessmentMaintenance activity documentationCustomer expectation managementClient servicesCustomer relationship managementWork order creationBachelor's degree – Automobile EngineeringDiploma in Mechanical EngineeringClient status updatesComputer skillsB.E.Records creationClient communication skillsDocumentation handlingDiplomaStatus reportingCommunication skillsClient liaisonTeam coordinationDiploma – Automobile Engineering
About this job
Job Title
Service Advisor
Job Type
Full-Time
Number of Openings
10
Salary
Up to ₹28,000 per month, based on experience and skills
Industry
Automobile Service and Maintenance

Job Overview

We are looking for experienced Service Advisors to support daily operations at an automobile workshop. The candidate will communicate with customers regarding vehicle service requirements, coordinate repair activities with technicians, and maintain service records to ensure a smooth customer experience.

Key Responsibilities

Understand customer concerns and vehicle service requirements.

Coordinate vehicle inspections with workshop technicians.

Prepare job cards and explain recommended maintenance and repair work.

Communicate estimated repair costs and delivery schedules to customers.

Follow up with technicians regarding vehicle repair progress.

Provide timely updates to customers about service status.

Maintain accurate service documentation and customer records.

Handle customer queries professionally and support customer satisfaction.

Qualifications

DME, DAE, BE, or a relevant qualification in Mechanical or Automobile Engineering.

5–10 years of relevant experience in an automobile workshop or service department.

Knowledge of computer systems and workshop management software.

Good communication, coordination, and customer-handling skills.

Compensation and Benefits

Salary up to ₹28,000 per month, depending on relevant experience and skills.

Company-provided CUG SIM facility.

Performance-based incentives as per company policy.

Application Process

Interested candidates who meet the qualifications and experience requirements can apply through Indeed with an updated resume and accurate contact information.

Pay
₹28,000.00 per month

Benefits

Cell phone reimbursement

Life insurance

Provident Fund

Work Location
In person

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