Tele Counselor

Company

Gleuhr Wellness Pvt. Ltd.

Position

Tele Counselor

Job Location

Chandigarh

Job Type

Full-Time

Training

5–7 Days – Unpaid

Employment Agreement

2 Years

Working Hours

9:30 AM – 6:30 PM

Key Responsibilities

Handle incoming and outgoing calls with prospective and existing clients.

Counsel clients about the company's Skin, Wellness, Aesthetic & Cosmetology services.

Understand client requirements and explain suitable services/packages.

Follow up with leads and convert enquiries into appointments.

Maintain daily calling, follow-up, and conversion reports.

Coordinate appointments with the concerned clinic/department.

Build good relationships with clients and provide professional assistance.

Achieve assigned calling, follow-up, appointment, and conversion targets.

Maintain accurate client information and follow company CRM/SOPs.

Handle client queries professionally and ensure a positive customer experience.

Candidate Requirements

Graduate in any discipline preferred.

Previous experience in Telecalling, Tele-counselling, Sales, Customer Service, Wellness, Healthcare, Skin Clinic, Hospitality, or related fields will be an advantage.

Excellent communication and convincing skills.

Strong customer-handling and follow-up abilities.

Comfortable communicating with clients over the phone.

Good knowledge of Hindi and English.

Positive attitude, confidence, and target-oriented approach.

Basic computer/CRM knowledge.

Training Details

Training Duration

5–7 Days

Training Location

Chandigarh

Training Type

Unpaid

Training will cover company processes, services, counselling techniques, CRM, calling process, and client handling.

Salary will start as per the final employment terms after successful completion of training.

Employment Agreement

A 2-Year Employment Agreement will be applicable with the company.

The agreement will be signed at the time of joining.

The selected candidate will be required to follow the company's policies, SOPs, and agreed terms and conditions.

Working Schedule

Timing

9:30 AM to 6:30 PM

Location

Chandigarh

Working Days & Weekly Off

As per company policy.

9779415240 contact to HR

Pay

₹25,000.00 - ₹40,000.00 per month

Work Location

In person