Customer Relationship Executive

Hiring

Customer Relationship Executive (CRE) Berkley Hyundai | Chandigarh

Be the Voice of Our Brand. Build Trust. Deliver an Exceptional Customer Experience.

Berkley Hyundai is looking for dynamic, well-spoken, and customer-oriented professionals to join our team in Chandigarh as Customer Relationship Executives (CREs).

We are seeking individuals who can build strong customer relationships, deliver outstanding service experiences, and contribute to customer satisfaction, retention, and business growth.

If you are confident in communication, proactive in follow-ups, and passionate about customer service, we invite you to be part of our growing team.

Key Responsibilities

Manage customer interactions professionally and ensure a seamless customer experience.

Conduct timely follow-up calls with customers regarding vehicle inquiries, bookings, deliveries, and service visits.

Collect customer feedback and ensure prompt resolution of queries, complaints, and concerns.

Coordinate with Sales and Service departments to deliver a smooth and hassle-free customer journey.

Monitor customer satisfaction and support customer retention and loyalty initiatives.

Maintain accurate customer databases, call records, feedback reports, and follow-up schedules.

Identify opportunities to improve customer engagement, repeat business, and referrals.

Ensure professional communication and timely updates throughout the customer journey.

Work towards customer satisfaction, service quality, and departmental performance targets.

Desired Candidate Profile

Graduate in any discipline.

Excellent communication skills with a confident and professional telephone manner.

Strong interpersonal, coordination, and relationship-management abilities.

Customer-first attitude with effective listening and problem-solving skills.

Basic computer knowledge and proficiency in MS Office.

Ability to manage multiple tasks and follow up consistently.

Experience in customer relations, CRM, automobile dealerships, hospitality, or customer support is preferred.

Freshers with excellent communication skills and a positive attitude are welcome to apply, subject to role requirements.

What We Offer

Opportunity to work with the Berkley Hyundai team in Chandigarh.

Professional and performance-oriented working environment.

Exposure to automotive customer relationship management and customer experience operations.

Opportunities to enhance professional skills and grow within the organization.

Competitive salary based on qualifications, experience, and suitability.

Job Information

Company

Berkley Hyundai

Position

Customer Relationship Executive (CRE)

Location

Chandigarh, Punjab/Haryana Tricity region

Department

Customer Relations – Sales & Service

Employment Type

Full-Time

Work Mode

On-Site

Experience

Freshers and experienced candidates may apply

Salary

Competitive, as per company policy and candidate experience

Join Our Team!

At Berkley Hyundai, customer satisfaction is more than a responsibility — it is a commitment. If you have the communication skills, professionalism, and drive to create memorable customer experiences, we encourage you to apply.

Apply now through Indeed with your updated resume and take the next step in your career with Berkley Hyundai, Chandigarh.

Berkley Hyundai — Driving Customer Satisfaction, Building Lasting Relationships.

Pay

₹13,000.00 - ₹18,000.00 per month

Work Location

In person