MARKETING EXECUTIVE (COORDINATOR) – DIAMOND JEWELRY

MARKETING EXECUTIVE (COORDINATOR) – DIAMOND JEWELRY

Experience

2–3 Years in Diamond Jewelry Field

Job Location

Surat, Gujarat

Job Type

Full-Time | Work From Office Only

Job Responsibilities – Coordination & Communication

Communicate with international clients through email regarding diamond jewelry orders, product specifications, design requirements, and order updates.

Coordinate with clients to understand their requirements, clarify doubts, and ensure accurate communication of order details.

Coordinate with internal departments to ensure smooth processing of customer orders from order confirmation to final dispatch.

Communicate with the CAD Design, Production, Quality Control, and Dispatch departments regarding order status and customer requirements.

Follow up regularly with concerned departments regarding production progress, pending orders, delivery schedules, and urgent requirements.

Share order updates, production status, and expected delivery timelines with clients through email.

Coordinate with the production team to resolve order-related queries, delays, and specification issues.

Ensure that all client instructions, product specifications, design changes, and special requirements are communicated accurately to the relevant departments.

Handle client emails professionally and provide timely responses to inquiries and follow-ups.

Coordinate with clients and internal teams regarding sample approvals, design approvals, product modifications, and order confirmations.

Maintain regular follow-ups with clients and departments to ensure timely completion and delivery of orders.

Coordinate with the concerned team to resolve discrepancies in order details, product specifications, quality issues, and delivery commitments.

Maintain proper communication records, email correspondence, order details, and follow-up reports.

Prepare and update order tracking sheets, pending order reports, and daily coordination reports in MS Excel.

Communicate priority orders and urgent client requirements to the concerned departments and management.

Build and maintain professional relationships with international clients through effective communication and timely coordination.

Ensure smooth communication between clients, the marketing team, and factory departments to minimize misunderstandings and delays.

Monitor pending queries and ensure timely closure through continuous follow-up with the concerned persons.

Coordinate with the management team for order-related updates, client requirements, and important business communications.

Required Skills & Qualifications

2–3 years of experience in the diamond jewelry manufacturing industry.

Excellent written English communication and professional email drafting skills.

Strong coordination, follow-up, and client-handling abilities.

Knowledge of diamond jewelry orders and manufacturing processes will be preferred.

Good knowledge of MS Excel, MS Office, and email communication.

Ability to manage multiple client orders, priorities, and deadlines.

Strong problem-solving, time-management, and organizational skills.

Ability to coordinate effectively with international clients and internal factory departments.

Important Requirements

Diamond jewelry manufacturing industry experience is preferred.

The role primarily involves email communication, order coordination, and back-office activities.

Interview Address

Plot No. 164, Jewel One, SEZ, Sachin, Surat.

Job Location

- Any One Of Our two location.

• Plot No-164, Jewel one, sez, Sachin, Surat.
• Kiran Jewels India, Varachha, Surat.

Pay

₹20,000.00 - ₹60,000.00 per month

Benefits

Flexible schedule

Leave encashment

Provident Fund

Work from home

Work Location

In person