Host/Guest Relations

Company

Coffee Culture Group

Location

Surat

Experience

2–4 Years

Industry

Premium Restaurants / Hotels

Employment Type

Full-Time

Job Summary

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We are looking for a well-groomed, professional, and guest-focused Host / Guest Relations Executive to create a warm and welcoming experience for guests at our premium restaurant. The ideal candidate should have experience in guest handling, reservations, waitlist management, and personalised hospitality.

Responsibilities

Welcome and greet guests with professional hospitality.

Manage reservations, walk-ins, and waitlists.

Coordinate seating and table management.

Maintain guest profiles, preferences, and guest memory.

Handle guest queries, feedback, and VIP guests.

Ensure excellent grooming and a premium guest experience.

Requirements

2–4 years of relevant experience in a premium restaurant or hotel.

Excellent communication skills in English, Hindi, and Gujarati.

Strong grooming, interpersonal, and guest-handling skills.

Knowledge of reservations and waitlist management.

Preferred Candidate

Someone who understands premium hospitality and can deliver a personalised, seamless, and memorable guest experience.

Pay

₹15,000.00 - ₹25,000.00 per month

Work Location

In person