Jobs›Sales Coordinator, Kochi

Sales Coordinator

Cremberie Foods Pvt Ltd · Kochi
Pay₹25,000–35,000a month, as listed
WhereKochiKerala
TypeFull time
Posted13 Oct9 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
No vehicle or licence needed
Skills they list54 named
Order fulfilment coordinationCustomer follow-upsCustomer records maintenanceCustomer communicationCustomer complaint handlingPeriodic MIS report preparationAfter-sales serviceCollaboration with salesExpiry date monitoringDebt collectionCoordination with sales teamsTemperature-controlled goods handlingOperations coordinationSpreadsheetsCustomer complaint documentationClient enquiry handlingSales order data entryProviding information to customersCustomer collection follow-upBack office operationsSales administrationMetrics reportingBack office processingAfter-sales issue resolutionOrder shippingHandling dissatisfied clientsStock availability checkingDatabasesInvoice processingSales order documentationCustomer payment remindersPayment collectionFIFODaily operations report preparationCustomer request processingBachelor's degreeClient servicesCustomer relationship managementE-commerce fulfilment operationsManagement information systemsFood industryManagement reportingOrder issue resolutionInternal team coordination for issue resolutionCommunication skillsTeam coordinationInventory report preparationOrder booking managementFIFO food stock rotationStock rotationIssue reportingOperational performance reportingSales data trackingCustomer data entry
About this job

Purpose of the Role

To coordinate day-to-day sales operations, from order intake to timely delivery and payment follow-up. The role keeps the field sales team, distributors, retailers, and warehouse aligned so that product reaches customers on time and in good condition.

Key Duties and Responsibilities

Receive, record and process orders from salesmen, online portals, distributors and retailers, and coordinate with the warehouse for packing, loading, and timely delivery.

Ensure fresh stock is dispatched under proper cold-chain conditions on a first-expiry-first-out basis, and track near-expiry stock, returns and damages.

Monitor stock availability and report shortages and demand trends to the Operation Manager and Operation In-Charge

Prepare daily, weekly and monthly MIS reports and maintain customer, outlet and price databases.

Coordinate with the accounts team on invoicing and follow up on outstanding payments and credit limits.

Act as the first point of contact for customer and distributor queries, and record and resolve quality or delivery complaints.

Requirements

Graduate in any discipline

1-3 years of sales coordination experience (FMCG or dairy preferred)

Good MS Excel

Strong communication and follow-up skills.

Contact

Phone / Whatsapp
9746777024
Email
hr@cremberie.com
Pay
₹25,000.00 - ₹35,000.00 per month
Work Location
In person

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