Healthcare Voice Process

33 Holdings Global · Kochi

PayPay not listed

WhereKochiKerala

TypeFull time

Posted15 Oct9 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

Skills they list18 named

Customer records maintenanceInbound customer enquiry call handlingPhone communicationCustomer appointment bookingMaintaining patient confidentialityPatient appointment coordinationClient enquiry handlingInbound voiceClient data maintenance in CRMMaster's degreeMedical schedulingBachelor's degreeClient servicesBilling issue enquiriesHandling patient queriesProfessional phone etiquetteMedical appointment creationOffice phone management

About this job

Handle inbound and outbound calls related to healthcare services and patient support. Assist patients with appointments, billing, insurance, and service inquiries while maintaining professional communication. Update CRM records accurately, resolve concerns efficiently, and follow company policies, confidentiality standards, and quality guidelines.

Benefits

Health insurance

Provident Fund

Work Location: In person

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