Customer Service Representative

Job Title

Chat Service Representative

Location

Ahmedabad, Gujarat

Type

Full Time

We are hiring enthusiastic individuals for the role of Chat Service Representative. Candidates must be willing to relocate to Ahmedabad Gujarat. This is an excellent opportunity for freshers and experienced professionals to start or grow their career in a dynamic and supportive work environment.

Role Overview

As a Chat Service Representative, you will support customers through written communication channels such as chat, email, text, and social media. You will be responsible for resolving queries, providing product information, and delivering exceptional customer experiences through professional and friendly interactions.

Key Responsibilities

Respond to customer queries through chat, email, and other non-verbal platforms

Understand and resolve customer issues with accuracy and empathy

Deliver high-quality support that ensures customer satisfaction

Eligibility Criteria

Minimum qualification is High School Diploma or equivalent

Freshers can apply; experience of one year in customer service is preferred

Strong written English communication skills with good grammar and spelling

Basic computer knowledge and typing skills

Flexible to work in rotational shifts including weekends and night shifts

Salary

Rs. 25k- 35k Ctc per month (On the basis of Interview & Experience)

Perks and Benefits

Provident Fund

One way cab facility (for Night Shifts only)

Shift allowance

Insurance

Language Requirement

English (Proficient)

Job Types

Full-time, Permanent, Fresher

Pay

₹25,000.00 - ₹35,000.00 per month

Benefits

Provident Fund

Application Question(s)

What's your highest education qualification?

Are you ready to relocate in Ahmedabad location?

Are you comfortable to work in rotational shift s and rotational weekends?

What's your current and expected ctc?

Work Location

In person