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Helpdesk Administrator – Product Support
Trigent Software Private Limited · Richmond Town
Pay₹7La year, as listed
WhereRichmond TownKarnataka
TypeFull time
Posted16 Oct6 days ago, via Adzuna
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Night shifts
No vehicle or licence needed
About this job
Helpdesk Administrator Product Support Exp: 2Yrs Location: Bengalore F2F mandate final round Rotaional shift Workign from office mandate Helpdesk Administrator should focus on case intake, triage, assignment, SLA management, monitoring, customer communication, and coordination with Support Engineers and Managers. Job Summary The Helpdesk Administrator is responsible for managing the day-to-day operational activities of the Product Support Helpdesk. This role ensures support cases are acknowledg…
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