FBS Service Desk Technician I

Capgemini · Across India

PayPay not listed

WhereAcross India

TypeFull time

Posted16 Oct2 days ago, via Adzuna

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

No vehicle or licence needed

About this job

Respond to and document incoming support requests via phone, email, or ticketing system. - Troubleshoot and resolve basic hardware, software, network and user access related issues. - Escalate complex problems to higher-level support as needed. - Guide users through step-by-step solutions and provide clear instructions. - Log all interactions, resolutions, and follow-up actions in the service management system. - Adhere to established service desk procedures and performance objectives. - Mainta…

Never pay to get work. If a listing asks for a fee, it is a scam. The ten signs →