Jobs›Executive, Kochi

Executive - B2B Tour Operations

Spiceland Holidays (P) Ltd · Kochi
Pay₹25,000–30,000a month, as listed
WhereKochiKerala
TypeFull time
Posted16 Oct4 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list42 named
Vendor relationship buildingCustomer follow-upsHotel bookingConversion rate trackingSourcingInbound salesCustomer relationship buildingEmail communicationTravel arrangementsTravel agency experienceOperations coordinationSpreadsheetsWriting skillsClient enquiry handlingMalayalamEnglishClient relationship developmentBack office processingLocal languageLead conversionTravel company experienceSales quotingLead nurturingHospitality industry experienceClient servicesCustomer relationship managementVendor communicationB2BClient negotiationTour package reservationSales pipeline managementProductivity softwareHindiDocumentation handlingBooking modificationTravel schedulingSales follow-upClient liaisonStakeholder relationship buildingOrder booking managementSales data trackingReservation management
About this job

Key Responsibilities

Handle travel enquiries received from tour agents across India and provide suitable itineraries, quotations, and travel solutions.

Follow up proactively with agents to convert enquiries into confirmed bookings.

Coordinate with hotels, DMCs, transport providers, and other suppliers to obtain rates, check availability, and secure services.

Manage bookings, confirmations, itinerary revisions, and related documentation accurately.

Build strong relationships with travel agents and ensure timely responses to their requirements.

Track enquiries, follow-ups, conversion rates, and confirmed bookings to achieve business targets.

Requirements

Minimum 3 years of experience in B2B travel operations is mandatory.

Proven ability to handle travel enquiries, prepare quotations, follow up with agents, and convert enquiries into bookings.

Fluency in Hindi and a strong command of written and spoken English are mandatory.

Knowledge of Malayalam or any other Indian language is an added advantage.

Good negotiation, communication, follow-up, and relationship-management skills.

Proficiency in MS Excel, email communication, and booking documentation.

Pay
₹25,000.00 - ₹30,000.00 per month

Benefits

Paid sick time

Paid time off

Work Location
In person

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