Jobs›Non Motor, Kochi

NON MOTOR - Insurance Claims - Back office Support

MACK SURVEYORS · Kochi
Pay₹15,000–25,000a month, as listed
WhereKochiKerala
TypeFull time
Posted16 Oct4 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Day work
Skills they list30 named
Report preparationCorrespondence managementEmail communicationPhone communicationDigital register maintenanceCustomer appointment bookingWriting skillsService schedulingClient enquiry handlingCorrespondence draftingCustomer collection follow-upBack office operationsEnglishBack office processingLocal languageCustomer payment remindersClient servicesWork-in-progress trackingManagement information systemsClient status updatesInsurance (financial sectors)HindiClient communication skillsDocumentation handlingDiplomaVisit schedulingClaims coordination proceduresDocumentation reviewCommunication skillsClient interaction via phone calls
About this job

Job Description for the post of Loss Adjuster – Support in Cochin

To maintain MIS register

2. To register new claims in system

3. Fix appointment with client for the inspection

Appoint surveyors after consulting Branch Head

  • Provide claim acknowledgement to Insurers/HO on date and time of visit of surveyor
  • Follow up with field surveyor and track progress of claim inspection and obtain report, photos and documents

Upload/monitor photos, documents, JIR in portal

  • Respond Email/queries on time, after consultation with Branch Head
  • Closely follow up for pending claim both telephonic and email reminders

Documents scrutiny as per surveyor requirements

Assist Surveyor in preparing survey reports

  • Rigorous Payment follow up with clients for closed claims

Qualification

Ø Any degree/diploma

Ø The candidate should possess good communication (both English and Hindi) and writing skills.

Ø Should have 1-2 yrs works experience in General Insurance/Surveyor company

Note
-

Candidates can mail their resume to survey.kerala@mack.co.in

Only short listed candidates will be called for personnel interview

Pay
₹15,000.00 - ₹25,000.00 per month
Work Location
In person

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