Jobs›Global Mobility, Kochi

Global Mobility Associate

EY · Kochi
PayPay not listed
WhereKochiKerala
TypeFull time
Posted13 Oct7 days ago, via SimplyHired
Kaam checked
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Day work
No vehicle or licence needed
Skills they list32 named
Report preparationRecord-keepingEmail communicationInbound customer enquiry call handlingPhone communicationOnline collaboration platformsComputer literacySpreadsheetsStakeholder liaisonClient enquiry handlingInbound voiceBack office operationsBack office processingPerformance managementWorkload prioritisationMathAchieving service-level targetsSLA adherenceBachelor's degreeContinuous improvementTask prioritisationDecision makingClient servicesCollaborative technology platformsMicrosoft TeamsProblem identificationHR supportProductivity softwareClient communication skillsCommunication skillsIssue reportingClient interaction via phone calls
About this job
Location
Kochi
Other locations
Anywhere in Country
Salary
Competitive
Date
13 Oct 2026

Job description

Requisition ID
1750521

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY Job Description

Job Title
Global Mobility Associate
Function
GDS-CBS
Skill Level
Experienced
Sub Function
Talent Services Mobility hub

Job Summary

Talent Services (TS) is a core service line within the Global Delivery Services organization, providing multiple Talent support services including Recruitment support, Onboarding support, People Data Administration, Learning Administration, Global Mobility, and Performance Management support to EY member firms. TS provides services to the country, Super-Region, and global people teams and other EY stakeholders involved in HR, L&D, and recruiting transactions and associated administration, reporting, and people infrastructure. These services are delivered from our centers in India, The Philippines, Poland and Argentina. TS team delivers consistent, high-quality, and operationally efficient HR Operations and transactional services to EY through a globally efficient and effective network of GDS centers.

TS Talent Hub for the respective function is an integral part of TS service offerings where the extended delivery model is used along with high-quality skills and competencies delivered virtually. This is across service lines and Super-Regions – delivering non-repetitive project-based work through skilled, agile teams. The team in the TS Hub is an extension of the Global/ Super Regional talent teams and will cover operational/non-transactional scope.

The TS Global Mobility team is responsible for supporting the Regional and Global Mobility stakeholders in helping them build a globally mobile workforce in which every cross-border experience is an opportunity to learn, lead, innovate, to grow. TS Mobility Associate is responsible for assigned HR functional activities of Global Mobility by the established policies, procedures, and service level agreements whilst providing exceptional customer experience.

Shift
As per business requirements

Essential Functions of the Job

Responsibilities

Attends to Global mobility-related functional inquiries/requests/activities as assigned (including inquiries or requests via telephone or email) by established policies and procedures

Ensures all tasks/projects are processed, documented, and delivered within defined SLAs and quality standards and that work instructions are diligently followed; escalates issues as needed

Ensure all-new process updates are incorporated while completing activities/projects

Respond to customer needs and inquiries, exercise good judgment in applying concepts and guidelines

Follows through on commitments and takes responsibility for results; effectively prioritizes assignments; identifies and reports barriers and issues to Supervisor

Responds to emails and queries promptly

Prepares and contributes to reporting as directed

Actively participates and completes the performance management and development plan activities.

Identify potential areas for process improvements and make recommendations to the Supervisor

Assists with GDS initiatives and other projects as assigned

Ensures GDS organizational policies and processes are followed

Willing/ready to work in variable/rotational shifts

Knowledge and Skills Requirements

Good communication, interpersonal, and customer orientation skills; works effectively with the team and with stakeholders(call/e-mails)

Displays a positive attitude; meets challenges and changes with an open mind, demonstrates a commitment to the job

Good organization, analytical and problem-solving skills; able to exercise judgment in day-to-day work activities

Flexible and dependable; willing to adjust work schedule as necessary to meet peak demands and customer requirements

Good financial number skills, eye for detail, organizational, analytical, and critical thinking skills

Excellent computer skills in Microsoft Office applications (Word, Excel, PowerPoint, Teams)

Curiosity and motivation to acquire new skills as necessary

Ability to work within a diverse multicultural team

Job Requirements

Education

Bachelor’s degree required, preference will be given to those with HR Specialization

Experience

Minimum of 1 to 3 years of progressive experience in HR or a related field

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

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