Reservation and sales

BACKWATER ADVENTURE ALLEPPEY · Kochi

Pay₹15,000–17,000a month, as listed

WhereKochiKerala

TypeFull time

Posted16 Oct14 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Day work

No vehicle or licence needed

Skills they list57 named

Promotional pitchingSales persuasionCustomer records maintenanceRecord-keepingComputer operationInbound salesAfter-sales serviceOutbound lead nurturingSales reportingCustomer relationship buildingInbound customer enquiry call handlingPhone communicationCustomer appointment bookingComputer literacyOperations coordinationSpreadsheetsB2CService schedulingClient enquiry handlingInbound voiceMalayalamEnglishClient relationship developmentBack office processingLocal languageLead conversionCollaboration with business operationsBusiness developmentDaily operations report preparationLead nurturingCustomer service through social mediaHospitality industry experiencePartnership buildingClient servicesResource scheduling coordinationCustomer relationship managementClient negotiationComputer skillsProductivity softwareProviding product informationClient communication skillsNetworkingStrategic partnershipsPartnership outreachClient educationCommunication skillsSales follow-upTeam coordinationStakeholder relationship buildingCustomer acquisitionOrder booking managementSales data trackingClosing dealsQuota attainmentClient interaction via phone callsReservation managementCustomer data entry

About this job

Job Title: Sales & Reservation Executive
Company: Backwater Adventure Alleppey
Location: Alappuzha (Alleppey), Kerala
Job Type: Full-time

About Us

Backwater Adventure Alleppey is a water adventure activity provider offering exciting experiences in Alleppey, including kayaking, stand-up paddleboarding, speedboat rides, banana rides, and bumper rides. We aim to provide guests with memorable experiences through excellent customer service and well-organized bookings.

Job Description

We are looking for a proactive and customer-focused Sales & Reservation Executive to manage customer inquiries, convert leads into bookings, coordinate reservations, and support the daily operations of our water adventure activities.

Key Responsibilities

Handle customer inquiries through WhatsApp, phone calls, social media, and other platforms.

Convert inquiries into confirmed bookings through effective communication and follow-ups.

Explain activity packages, pricing, schedules, and safety guidelines to customers.

Manage reservations, booking confirmations, advance payments, and customer records.

Coordinate with the operations team to ensure smooth activity scheduling.

Build relationships with travel agencies, hotels, resorts, and other business partners.

Maintain daily booking reports and sales records.

Provide excellent customer service before and after the activity.

Promote packages and special offers to increase bookings and revenue.

Requirements

Good communication skills in English and Malayalam.

Basic computer skills and familiarity with WhatsApp, spreadsheets, and social media.

Strong customer-handling, sales, and negotiation skills.

Ability to follow up with leads and achieve booking targets.

Organized, responsible, and willing to work in a tourism and adventure activity environment.

Previous experience in sales, reservations, hospitality, or tourism is preferred but not mandatory.

What We Offer

Salary based on experience and skills.

Performance-based incentives for achieving sales targets.

Opportunity to grow with a tourism and adventure activity business.

A dynamic work environment in Alleppey's tourism industry.

How to Apply

Interested candidates can apply through Indeed with their updated resume and contact details.

Pay: ₹15,000.00 - ₹17,000.00 per month
Work Location: In person

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