CRE HAIR TRANSPLANT

Xenofolix hair transplantation and skin clinic · Kochi

Pay₹15,000–18,000a month, as listed

WhereKochiKerala

TypeFull time

Posted12 Oct13 days ago, via SimplyHired

Kaam checked

No fee, deposit or pay-to-apply signs

Good spoken and written English expected

Day work

No vehicle or licence needed

Skills they list41 named

Customer records maintenanceInbound salesOutbound lead nurturingCustomer relationship buildingInbound customer enquiry call handlingPhone communicationCall loggingCustomer serviceCustomer appointment bookingClient detail updatesData entry in ExcelMaintaining patient confidentialityPatient appointment coordinationLead list managementClient enquiry handlingInbound voiceOutbound telemarketingEnglishClient data maintenance in CRMLead conversionLead management systemsLead nurturingClient servicesPhone canvassingRespectful communicationScheduling for multiple individualsSales management systems proficiencyCRM system proficiencyHandling patient queriesTelemarketingPatient educationVisit schedulingProfessional phone etiquetteAfter-call work proceduresClient educationMedical appointment creationSales follow-upClient liaisonOffice phone managementSales appointment settingCustomer data entry

About this job

Inbound & Outbound Calling: Respond to online campaign leads (Google, Instagram, Facebook) and manage incoming phone/WhatsApp queries regarding hair loss, balding, and thinning.

Service Explanation: Clearly explain clinic treatments such as hair transplant procedures (FUE/FUT), PRP therapy, and laser/skin care maintenance.

Empathetic Nurturing: Address patient insecurities and queries with sensitivity, strict confidentiality, and a reassuring, professional tone.

Appointment Booking: Convert prospective leads into confirmed doctor consultation slots and coordinate schedules with the front desk/clinical team.

CRM & Data Management: Log call outcomes, update lead status, track follow-ups, and maintain daily interaction logs accurately in CRM software or Excel.

Follow-Ups: Reconnect consistently with pending, hesitant, or postponed leads via calls and WhatsApp messages.
Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits

Flexible schedule

Work Location: In person

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