Manager - DSMG - Call Center - CFAB - TWL - X Bucket - E2E - Chennai - Centennial Square - JM

Tata Capital · Across India

Senior

PayPay not listed

WhereAcross India

TypeFull time

Posted16 Oct2 days ago, via Adzuna

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About this job

Manager - DSMG - Call Center - CFAB - TWL - X Bucket - E2E - Chennai - Centennial Square - JM

India

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JOB DESCRIPTION

To provide intelligent inputs / strategies to the field Collection Team to improve the Collection efficiencies and the resultant reduction in credit losses

Opportunity to assist collection team in following initiative at the Contact Center drive collections performance
To implement Collection IT system.
To coordinate with Risk team for pre-delinquency management figures and to institute Collection analytics for tracking DSA performance and profile segmentation.
To institute Collection Executive's productivity tracking mechanism.
To Benchmark Industry Best Practices.
To Track and Monitor Online Auction and Repo sales Vehicles.
To Track and Monitor Skip Cases resolution.

Post Graduate/ Graduate in any discipline

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JOB INFO

Job Identification

55500

Posting Date

10/15/2026, 06:07 PM

Locations

First Floor, Centennial Square, Dr.Ambedkar Salai, Kodambakkam, Chennai, Chennai, Tamil Nadu, 600204, IN

Apply Before

10/22/2026, 06:07 PM

Job Schedule

Full time

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