Service Desk Engineer

3-5 years supporting internal or external customers in a Global IT Service Desk environment. 3-5 years experience supporting Mac and Windows devices 3-5 years managing user and role-based access in a predominantly SaaS-based environment. Familiarity with or demonstrated experience in supporting video conferencing systems is desired. We are seeking a candidate who possesses an ITIL mindset and can contribute positively to the team's success. The ideal candidate should be proficient in troublesho…