Specialist - CUMMINS CARE OPERATIONS

Job Summary: Provide support to customers, including end-users, distributors, and/or dealers, seeking information through various mediums. Key Responsibilities: Document customer interactions information within Cummins. Build a professional relationship with customers to increase loyalty in the Cummins products. Provide prompt assistance to customers through various media (phone, email, letter, Siebel, and fax). Resolve customer issues through a broad understanding of Cummins processes, systems…