Jobs›Customer Support, Gurugram

Customer Support Executive

PrimeHire Solutions · Gurugram
Freshers welcome
Pay₹20,000–26,000a month, as listed
WhereGurugramHaryana
TypeFull timeFreshers welcome
Posted17 Oct12 days ago, via Apna
Kaam checked
Open to freshers: no experience asked for
No fee, deposit or pay-to-apply signs
Good spoken and written English expected
Night shifts
No vehicle or licence needed
Skills they list2 named
Blended processVoice Process
About this job

🚨 Hiring Alert – Customer Support Executive | Travel Process Company: Cogent E-Services Position: Customer Support Executive Process: Travel Process ### 📌 Job Details

  • Qualification: 12th Pass / Graduate
  • Experience: Freshers & Experienced Candidates
  • Salary: Up to ₹26,000
  • Shift: 24/7 Rotational Shifts
  • Work Mode: Work From Office
  • Quality Requirement: Versant Level 5
  • Communication skills: Very good/fluent ### 💼 Roles & Responsibilities
  • Handle customer queries related to travel bookings, reservations, cancellations, and travel services.
  • Provide accurate solutions and assistance to customers over calls.
  • Resolve customer concerns professionally and within the required timelines.
  • Maintain a high level of customer satisfaction and service quality.
  • Follow company processes, quality standards, and communication guidelines.
  • Maintain proper records of customer interactions and requests. ### 📍 Work Location Incuspaze Tower, Campus 1, Phase 4, Sector 18, Udyog Vihar, Gurugram, Haryana ### 🏢 Interview Details Interview Timing: 11:00 AM to 3:00 PM Interview Venue: Cogent E-Services Plot No. 17, Phase 4, Maruti Udyog, Sector 18, Gurugram, Sarhol, Haryana – 122015 Nearest Metro: M.G. Road

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