Retail Store Manager
Looking for a enthusiastic and responsible store manager who can own the below responsibilities and balance the harmony of the store. • Set performance goals and coach the team to improve sales and service. • Manage shifts, track attendance, and resolve workplace conflicts. • Sales & Financial Performance • Drive sales targets and implement promotional strategies or in-store events. • Manage store Profit & Loss (P&L), monitor operating budgets, and control expenses. • Analyze sales data and daily or monthly reports to identify growth opportunities. • Inventory & Stock Control • Oversee product ordering, merchandising, deliveries, and stock rotation (such as FIFO). • Conduct regular stock audits, physical inventory counts, and cycle checks. • Implement shrinkage control and loss prevention strategies to minimize pilferage or waste. • Visual Merchandising & Store Presentation • Maintain high standards of store cleanliness, lighting, safety, and organization. • Arrange product displays, promotional signage, and layout plans according to brand guidelines. • Customer Service & Operations • Handle escalated customer queries, complaints, and service recovery. • Ensure smooth cash handling, daily billing, and POS (Point of Sale) operations. • Enforce compliance with local retail regulations, health standards, and safety protocols. • Coordinate with head office, in store employees, or external suppliers.
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